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So the process begins with my HR recruitment operations person in the office, she makes a phone call to check their English language capability to ensure that they can clearly articulate themselves to you generally, but also checking in on the accent because certain accents are a little bit more difficult to understand and so that those accents don't work so well.
Then they'll come into the office and have a face to face interview with the same person. And then on her endorsement, they will stay in our office or come to our office and spend a day and a half going through assessment process, which is character assessments, typing tests, assessments on the Office suite, and then, and writing.
There's quite a few writing and Excel exercises. And then if there's any particular assessments that a client might be looking for, they'll sit those as well.
And then if they pass all that they get endorsed to me, and then I have a final interview with them where I'm working out their personable qualities and their capabilities to decipher where there might be a good fit.
And trying to work out also whether they would be of the character we're seeking to bolster our culture that we've worked carefully on in the office, but also of the personable traits that would make them an enjoyable person to work with both in our office, but primarily for our clients.
And then I'm deciphering where the fit might be, after obviously, having spoken to the client and deciphered what's the shape of the work or what's the capability that's being sought.
And then also the personable traits to see if we can make a match, both professionally and personally, for our clients and also for the candidate.
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